KKompaflow

Mobile plan in Germany

What you need to know before you sign.

Everything you need to know about a mobile plan in Germany: how to choose a SIM card or switch provider, which network, how to keep your number and cancel – explained in English, with your rights.

Mobile plan in Germany: where to start

How much does a mobile plan cost in Germany?

Which mobile network is best in Germany?

There are only three networks: Telekom, Vodafone, O2. The brand selling you the plan is often a different one. The network decides how good your reception is — not the brand.

Your rights on a mobile plan in Germany

This is German law (TKG). It applies to everyone.

How to cancel a mobile plan in Germany

Write it down. An email is enough. A phone call is not.

Want to keep your number? Request the transfer from your new provider before the old contract ends.

Source: Bundesnetzagentur, § 56 and § 57 TKG. This is not legal advice.

Frequently asked questions

How do I choose a mobile plan in Germany?
Most compared offers are SIM only: you get the SIM card, not a phone. Choose by data allowance (10 GB is enough for most), contract term and network. You need a German bank account (IBAN) for direct debit.
Which mobile network is best in Germany?
There are only three networks: Telekom, Vodafone and O2. The brand selling you the plan is often a different one – the network decides your reception, not the brand.
How do I cancel a mobile plan in Germany?
In writing – an email is enough, a phone call is not. After the minimum term the notice is one month. The contract now renews by one month only, no longer for a whole year.
How do I keep my number when switching in Germany?
Keeping your number is free – the provider may not charge for it. Request the transfer from your new provider before the old contract ends.
Can I get a mobile plan without a contract in Germany?
Yes. Filter for “monatlich kündbar” (cancellable monthly): no commitment, leave any time. Otherwise it's usually 24 months.
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